Maintenance Support Request

Submit a service request for your scanners, printers, or other equipment under maintenance contract. Our team will respond within the timeframe of your service tier.

Production stopped right now?

For critical outages affecting multiple users or production systems, call us directly: +20 10 1871 9799 or WhatsApp. Don't wait for an email response.

1. Client Information

We will contact you on this number first.

Where is the equipment physically located?

2. Equipment Details

Helps us check your service history.

3. Issue Details

More detail helps us send the right technician with the right parts. Arabic or English is fine.

4. Submit

By submitting, you'll receive a confirmation email at the address above. Our team will contact you within the response time of your service tier (see panel →).